Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Police Department FAQs

11

  • Vehicle owners must come to the Pelham Police Department to obtain a vehicle release.

    An impounded vehicle will only be released to the registered owner of the vehicle. The registered owner is considered to be the person who is registered as being the owner according to State of Alabama vehicle records such as the vehicle title or vehicle registration. Ownership must be verified by one of the following: title, application for title, tag receipt, and/or bill of sale.

    Picture identification must be presented to verify identity of vehicle owner. Any of the following documents are acceptable: Driver's license from any U.S. state or territory, ID card from any U.S. state or territory, U.S. passport, U.S. military ID, AST-60 form, U.S. Certificate of Naturalization, U.S. permanent resident card, U.S. employment authorization card, foreign driver's license, foreign passport, or consular ID card.

    At the time of release, the legal registered owner must provide a valid and current driver's license.

    • Current and valid driver's license from any U.S. state or territory.
    • AST-60 Form if arrested for DUI (provided at time of arrest).
    • If the legal registered owner has no driver's license, an expired license, a suspended license, a revoked license, or a cancelled license, he/she must have a driver, with a valid license, accompany them to the police department to obtain the vehicle release. Only a licensed driver will be allowed to drive the towed vehicle away from the impound lot.

    Location of Impound Lots

    Impounded vehicles may be retrieved between the hours of 8:00 a.m. to 6:00 p.m., seven days a week from the wrecker service impound lots listed below. You must obtain the vehicle release paperwork before going to the wrecker service impound lot.

    Kirkland's Wrecker Service
    1365 McCain Parkway
    Pelham, AL 35124

    Wheeler Wrecker Service
    3180 Lee Street
    Pelham, AL 35124

    Police Department FAQs

  • We are located at 32 Philip Davis Street.
    Police Department FAQs

  • View the parking map.View the parking map.

    Police Department FAQs

  • Please contact the Shelby County Sheriff's Office at 205.669.4181.

    Police Department FAQs

  • Contact the Records Division at 205.620.6443 or 205.620.6463 for more information.

    Police Department FAQs

  • Reports are ready in three business days. There is a fee of $10 per report. You can request your report two ways.

    Online

    You may request a copy of your vehicle crash report or incident report online.

    In Person

    The records window is open Monday through Friday from 8:00 a.m. - 5:00 p.m. We accept cash and check payments only. You must present a valid government-issued photo ID for verification.

    Police Department FAQs

  • Question: What do I do if this is an emergency or if online incident reporting is not right for me?
    Answer: If your incident is an emergency, call 911. If non-emergency, call 205.620.6550.

    Question: What do I do if the incident took place outside of Pelham city limits?
    Answer: If the incident took place outside of the City of Pelham please call the police department for that city.

    Question: What is a known suspect and what do I do if I have that information?
    Answer: A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in. If you have known suspect information, please call 205.620.6550 to report the incident.

    Question: What do I do if the incident happened on a state freeway?
    Answer: If the incident took place on a state freeway please call the Highway Patrol Office nearest you.

    Police Department FAQs

  • Yes. Below is a list of approved bail bond companies:

    1. A 2nd Chance Bail Bonds: 205.883.0000 or 205.790.2215
    2. A&S BAIL BONDING CO INC: 205.663.4029
    3. AA Absolute Bail Bonding, LLC: 205.663.0511
    4. AAA Alabama Right Choice Bail Bonding: 205.326.3222
    5. Bail Bond Brothers, LLC: 205.419.3004
    6. Bill Smith Family First Bail Bonds, LLC: 205.294.1417
    7. First Choice Bail Bonds: 205.434.2956
    8. Price Bail Bonds: 205.358.7474
    Police Department FAQs

  • Search for registered sex offenders by entering your address in the Sex Offender Registry Website.

    Police Department FAQs

  • Review instructions to file a complaint.

    Police Department FAQs