Report a Problem

Water & Sewer

  • Report leaks or other water works problems Monday-Friday, 7:30a.m.-4:00p.m. by calling 205-620-6420.
  • Report sewer issues Monday-Friday, 6:00a.m.- 3:00p.m. by calling 205-620-6424.
  • Water and Sewer emergencies outside of normal business hours should be reported immediately to our Dispatch Center at 205-620-6550.

Broken Garbage or Recycle Bins

  • Please contact Waste Management through Report A Concern on this website. 

  • For the fastest service or call 205-640-7000 to report any broken garbage/recycle bins or missed pickups.

Request Form
If you prefer and the issue is not an emergency, you may simply complete the Request for Action Form